> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.somebuddy.se/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a one-time password?

To log in to the SomeBuddy app, you need a phone number or an email address. A one-time password is a six-digit code that you receive by text message or email to make sure that the phone number or email address is yours and correct. You will receive a new password each time you log in to the app.

|| If you can't get your one-time password to your phone or email, first check that you entered your phone number/email address correctly and wait a few minutes. It may take a while for the message to arrive. If you still can't get your password, please contact our customer service team via chat or email (info@somebuddy.se).